How long is your waitlist?
Currently there are about 100 people on my waitlist.
I usually work on only one very complicated project at a time, while simpler projects move through the waitlist a little more quickly.
The one exception to my waitlist is children’s comfort items (blankets, stuffies, ext). These items will be accepted immediately and completed ASAP. I understand.
What’s the process?
It all starts with you clicking “Contact us to get started” at the bottom of any of our webpages. If you send me some photos, I can send you a quote for your mend. If you agree for me to do the job, then you can get it to me in one of two ways.
Local Drop Off
You can drop off your items at my home near the Nike Campus in Beaverton Oregon. I accept drop offs on Wednesday, Friday, and Saturday between 2-4. If you’d like to meet at another time, please let me know and we’ll work something out.
When you come, we can look at your item together and mark any spots that need work.
Mail in
Please put a pin or a piece of tape near EACH spot that needs mending. I will also look over your whole piece for more spots to fix or tidy up, but I am not responsible for missing any unpinned spots.
When I email you with your quote I will also send you my address. You are responsible for shipping to my home and I will also charge you for the cost of return shipping when I’m done.
Once I have your item I will contact you if there are any more questions, uncertainties, or issues that arise. Your items are kept safe and quarantined in their own plastic bag while in my care.
Local Pick Up
I’ll call, email, or text you to let you know that your item is ready for pick up. You can come retrieve it during my same open windows as drop off, and from the same location.
I can accept card payment, venmo, or cash (though I rarely have change).
I can hang on to your item for up to 12 months, but after that I will consider it abandoned.
Return Shipping
When I’m done mending I’ll send you an email and a bill you can pay online. The return shipping fee will be included. I use “Square” for payment. It’s a secure way for you to pay with your card online. If you’d prefer to use cash or check, just let me know.
As soon as it’s been paid, I’ll ship off your items and send you the tracking number.
What sort of items do you repair?
Knit items, especially handknit, are my bread and butter. I will also repair crocheted and woven items. Basically, of you see yarn, send it my way!
My item is really badly damaged, can you fix it?
Probably! Check out the gallery for some pretty gnarly repairs!
Can you resize this sweater?
Sometimes! I accept resizing on a case by case basis.
What sort of materials do you use?
My favorite mending thread is 75% wool and 25% nylon. Most of my mends will be done with either wool or cotton. Don’t worry, my mends will blend in with your cashmere or alpaca just fine.
What if I can’t afford your prices?
Send me a message, let me know your budget (even if it’s zero). I started this business because I’m passionate about fixing things that are broken, so lets work something out.
It’s also normally much cheaper to take a 1 hour lesson from me!
Do you give classes?
Yes! I also can do private lessons for local students, just send me a message!
Village Mending 